Privacy Policy

Privacy Policy for Customers of ADI Voyages India Pvt Ltd

Last Updated: 01.09.2023
At ADI Voyages India Pvt Ltd, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By accessing or using our services, you consent to the practices described in this policy.

We Collect:

1. Personal Information: We may collect your name, contact information (email address, phone number), and billing information when you book a tour or use our services.
2. Booking Information: We may collect information about your travel preferences, itinerary, and special requests.
3. Payment Information: When you make a payment, we collect payment details such as credit card information. Please note that we use secure and trusted payment processors to handle transactions.
4. Communication: We may record and store any communication you have with us, such as emails, phone calls, or messages through our website or social media.

How We Use Your Information:

1. Provide Services: We use your information to book tours, manage reservations, and provide you with the services you requested.
2. Customer Support: We may use your information to respond to your inquiries, requests, or complaints.
3. Marketing: With your consent, we may send you promotional materials, newsletters, or updates about our services. You can opt-out at any time.
4. Improve Services: We analyze data to enhance our services, tailor them to your preferences, and improve our website.

Disclosure of Your Information:

We may share your personal information with:

1. Service Providers: We may share information with trusted third-party service providers who help us deliver our services, such as hotels, airlines, or transportation providers.
2. Legal Requirements: We may disclose information in response to legal requests, court orders, or to comply with applicable laws and regulations.

Your Choices: -> You have the right to:

1. Access Your Information: You can request to access, correct, or delete your personal information.
2. Opt-out: You can opt-out of receiving marketing communications at any time.

Security:

1. We implement reasonable security measures to protect your personal information. However, no data transmission over the internet is entirely secure, so we cannot guarantee absolute security.

Children's Privacy:

1. Our services are not intended for children under the age of 13. We do not knowingly collect or process information from children.

Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices. The latest version will be posted on our website with the updated date.

Contact Us:
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at info@adi-tour.com.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.